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Online Registration
     
     
  July 28th - 30th  
  Essential Skills for Supervisors/Managers  
  August 4th & 11th  
  Five Star Service Excellence for Managers/Supervisors  
  August 5th & 12th  
  The Essence of Caring: Patient Service Excellence  
  September 15th – 16th  
  Customer Service Delivery: An Everyday Passion  
  October 8th – 9th  
  Leading Empowered Teams for Quality Service  
Leading Empowered Teams for Service Quality
Customer Service Delivery: An Everyday Passion
Customer Loyalty and Retention Strategies
 
Skills Dynamics Services Limited; a firm focused on concepts and ideas that are expected to change behaviours, attitudes and reinforces the skills necessary to provide exceptional customer service.

Our programmes are designed to help organisation keep customers, build market share and improve the performance of the entire work force so that a culture of delivering superior customer service is developed.
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  Why you should partner with us?
  We are committed to positive outcomes.
  We work closely with you to ensure that your entire workforce is kept motivated always for maximum impact on exceptional service delivery.
  80% of the seminars are interactive group discussions and getting the participants to acknowledge what they already know
  Seminars are fun and entertaining
  Focus on the basics
  Quality packaging
  Achieve personal and professional development
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